SupportBridge: One Queue for All Your Customer Messages
Small teams handling customer support in 2026 are drowning in channels.
The Support Fragmentation Problem
Your customers message you through:
- Email (multiple addresses)
- KakaoTalk Business
- Naver Smart Store
- Instagram DMs
- Website chat widget
Each requires a separate login. Separate tracking. Separate response time. Miss one, lose a customer.
What SupportBridge Does
SupportBridge creates a unified inbox with AI-assisted responses:
- Pulls messages from all connected channels into one queue
- AI drafts responses based on your product knowledge base
- One-click send back to the original channel (no copy-paste switching)
- Response time tracking across all channels in one dashboard
The AI doesn't replace your team — it handles the repetitive 60% so your team focuses on the complex 40%.
Who This Is For
- D2C e-commerce teams handling 50-500 messages/day
- SaaS companies with multi-channel support
- Korean market SMBs on Naver + KakaoTalk + Instagram
Validation Stage
We're at the waitlist stage — validating that this problem is worth building the full integration suite for.
If you've ever lost a customer because a support message fell through the cracks of your tooling — this is for you.
KunStudio Labs — validating AI automation products for real business pain.
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